Divan City Hotel Istanbul

Waiting for ownership.

Our Vision

Strengthen our leadership position nationally, and grow to be among the most reputable brands in the hospitality, gourmet products and culinary sectors not only in Turkey but also globally.

Our Mission

Making lives better through business.

We will achieve this mission with our:

Guests – by consistently exceeding their expectations in terms of value, quality, friendly and personalized service by providing a safe, comfortable environment.

Employees – by providing employees with an environment for growth and development, where each person is treated with dignity and respect.

Owners and Shareholders – by ensuring that Divan is a leader in brand trust employee relations, community relations, return on investment and a reputation for excellence.

Our Culture and Philosophy

We are Divan; a postmodern confluence of passionate and vibrant hospitality professionals flowing together with a common sense of purpose and vision, all centred in respect and love for one another and our guests. We do and we love camaraderies we find in the family called Divan.

We are here because we love what we do and we want to be legendary in all we do. We follow our vision and enthusiastically receive coaching but we are not afraid of creativity and proactivity. We do not agree on everything but we respect our differences and agree to disagree. We both celebrate and struggle with our humanity but we learn from our mistakes and move on. We do not like words such as it is not fair, it is not my job, it is not my department, we like to get the job done at any cost. We like to smile a lot and make eye contact when we talk.

We like discipline in all we do but we do not want to be starchy. We do not like having values written in a handbook and not lived, we like having them written in our hearts and lived out daily. We believe it is essential to have competence but we like to back it up with the character. We believe in transparent, inspiring leadership and like to lead by example. We prefer to exercise relational authority rather than positional authority and treat others as we want to be treated. We are passionate about attention to detail, details are what makes us different than our competitors. We believe in a balanced lifestyle, we love our company and work very hard but we do not neglect our families and ourselves.

We live and die by our standards, our standards are what make us legendary. We hate complacency, compromise and mediocracy they are our enemies and we fight them daily. We find strength in our common values.